Support

We are open 24/7 to hear from our players. If you have a question, compliment, or a complaint, there are various ways to speak to us. We value your opinions and complaints as they help us improve our services to offer you the best online gaming experience ever. We would prefer you to express your grievances to our support staff and have the issues resolved rather than leave our casino with any unresolved issues. As we are open day and night, there is always someone to answer your queries as quickly as possible via one of the various contact methods.

Toll-Free Phone Support

Our toll-free lines are open for questions, queries, or issues. Our friendly customer service agents are always ready to take your call and find a solution very quickly. The number is toll-free, so you won't pay a cent for the call.

Email Support

If you have any questions about the services we offer, you can contact us by email. Here are the email addresses for the different service areas:

General inquiries - Have you forgotten the details for your account, username, password, etc., or do you wish to change your email address? If you have lost your username or password, changed your ISP, or just wish to change your email address listed in your account with us, then contact our friendly staff with one of the email addresses and we will effect the changes.

Questions about the Casino - Compliments and complaints:

Banking and payment questions:

Fax Support

You can fax your queries or complaints and we will get back to you very quickly:

Payout questions/queries:

Skype Support

We are one of the few casinos to offer Skype as a communications tool. We believe it is an excellent way to have quick contact with our players to get fast answers to queries, complaints, and receive compliments. Just call us on our Skype ID: