We are open 24/7 to hear from our players, if you have a question, complement or a complaint, there are various ways to speak to us. We value your opinions, and also complaints as that helps us to improve our services to offer you the best online gaming experience ever. We would prefer you to express your grievances to our support staff and have the issues resolved rather than you leave our casino with any issues unresolved. As we are open day and night there is always someone to answer your queries as quickly as possible with one of the various contact methods.
Our toll-free lines are open for questions, queries or issues, our friendly customer service agents are always ready to take your call and find a solution very quickly, the number is toll-free so you wont pay a cent for the call.
If you have any questions about the services we offer you can contact us by email, here are the email addresses for the different service areas:
For general inquiries – have you forgotten the details for your account, user-name, password etc., or you might wish to change your email address:
If you have lost your user-name of password or have changed your ISP or just wish to change your email address listed in your account with us then contact out friendly staff with one of the email addresses and we will effect the changes.
Questions about the Casino – complements and complaints:
Banking and payment questions:
You can fax your queries or complaints and we will get back to you very quickly:
We are one of the few Casinos to offer Skype as a communications tool we believe it is an excellent way to have quick contact with our players to get fast answers to queries, complaints and receive complements. Just call us on our Skype ID: